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Ordering Process FAQ

How long does the supplement production cycle take from formula confirmation to shipment?

Supplement Production Lead Times FORNUTRA's production cycle depends primarily on product type, formulation complexity, raw material supply, packaging requirements, and quality testing needs. The following are reference cycles for common projects: Lead Times by Product FormatCapsules & TabletsIt is usually confirmed based on the formula, quantity, and packaging requirements.GummiesThe timeline depends on formula development, molding process, and packaging requirements.PowdersConfirmed based on formulation complexity and production requirements.Liquid SupplementsConfirmed based on stability testing and packaging requirements.Effervescent TabletsConfirmed based on formula development and production processFactors That Affect TimelineIngredient AvailabilityStock inventory vs. special-order ingredients can vary lead time significantly.Packaging Material Lead TimesCustom molds and printed materials require additional production time.QC Testing ParametersMore extensive testing panels add to the production cycle.Planning BufferWe recommend building a 2-week buffer into your launch plan for customs and final-mile variables.Rush production service is available for time-sensitive projects at a surcharge. Contact us with your timeline requirements for a specific schedule estimate.

What is the step-by-step process for placing a custom supplement OEM order?

OEM Supplement Order Process The OEM ordering process at FORNUTRA follows six structured stages designed to move from concept to delivery with clarity at each step. Typical cycle: 4-8 weeks from formula confirmation to shipment. Six Stages from Inquiry to Delivery1Consultation & Requirement DefinitionShare your product concept, target market, dosage form, desired specifications, packaging preferences, and order volume. We assess technical feasibility and provide preliminary guidance.2Formulation & SamplingOur R&D team develops the formula and prepares lab-scale samples for your evaluation. Typically includes 2-3 revision rounds. Samples shipped for sensory evaluation.3Quotation & AgreementFormal quotation covering per-unit pricing by volume tier, packaging cost, tooling charges, and shipping estimate. Payment terms and quality specifications documented.4Pre-ProductionRaw materials ordered from qualified suppliers with incoming QC. Packaging materials sourced per your design. Pilot batch manufactured and tested.5Production & Quality ControlFull production under GMP conditions with in-process quality checks. Finished product QC: potency, dissolution, microbiology, heavy metals.6Packaging, Documentation & ShipmentProducts packaged per your specifications. Final documentation prepared (CoA, commercial invoice, packing list). Shipment arranged per agreed terms.Rush production options are available for time-sensitive launches. Contact our team with your timeline requirements for a specific schedule estimate.

What payment terms do you accept for international supplement OEM orders?

FORNUTRA supports flexible payment solutions for international supplement OEM orders. Payment terms are usually determined based on factors such as order quantity, product type, customization requirements and long-term cooperation plans.1. Common Payment MethodsFor overseas OEM supplement projects, we typically accept secure international payment methods, including: Bank Transfer (T/T) – A commonly used payment method for international manufacturing orders. Other secure payment solutions – Available depending on customer requirements and order arrangements. 2. Payment Terms for Different Project StagesFor custom supplement production, payment arrangements are generally divided according to different project stages: Sample or product development stage: Payment is usually required before sample preparation or customized development begins. Bulk production stage: Payment terms are confirmed after finalizing the formula, quantity, packaging requirements and production schedule. Shipment stage: Final payment arrangements are completed according to the agreed order terms before delivery. 3. Flexible Solutions for Different CustomersPayment terms may vary depending on: · Order quantity and production volume · Product customization level · Packaging requirements · Customer cooperation history · Destination market requirements FORNUTRA works with global supplement brands, distributors and private label businesses to provide reliable OEM and ODM manufacturing solutions with clear and transparent order procedures.